Privacy policy

Privacy Policy

At Pattu Mart, we respect the privacy of our B2B partners and are committed to protecting business and personal data shared with us during registration, ordering, and ongoing communication.

1. Information We Collect

  • Business Details: Company name, GSTIN, PAN, shipping and billing addresses.
  • Contact Details: Contact person name, mobile number, email address, and WhatsApp number.
  • Transaction Information: Order history, payment confirmations, and invoices.
  • Usage Data: IP address, browser type, session history, and time spent on our platform.

2. Purpose of Data Collection

We collect your data for the following purposes:

  • To verify and register your business.
  • To process orders, payments, and deliveries.
  • To send updates regarding product launches, offers, and important notices.
  • To improve the user experience on our platform.
  • To comply with applicable legal and regulatory requirements.

3. Information Sharing

We share information only with trusted delivery partners, payment gateways, and relevant internal departments for operational purposes.

We do not sell, rent, or disclose your information to unrelated third parties.

4. Data Retention & Security

All information is stored securely using appropriate access controls and industry-standard security measures, including encryption where applicable.

We retain information only for as long as necessary to fulfill business, legal, and regulatory obligations.

5. Your Rights

You have the right to:

  • Request access to the information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information where legally permissible.
  • Opt out of promotional emails, messages, and marketing communications.

6. Contact Us

For any privacy-related questions or requests, please contact us:

Email: wci.b22b@gmail.com
Phone / WhatsApp: +91 8296960244